Terms of Service
The Site vintega.com is published by Vintega SAS. These General Conditions of Use are intended to define the conditions of use of the Site. By browsing the Site, you acknowledge having read these General Conditions of Use and accepting them.
Vintega SAS is free to modify these General Terms and Conditions of Use at any time, in particular to take into account any legal, regulatory, jurisprudential and/or technical developments. The prevailing version is the one accessible online at the following address: https://vintega.fr. All Users are therefore required to refer to their version accessible online on the date of their access and use of the Services.
The User is expressly informed that the only authentic version of the T&Cs of the Services is the one found online on the Site, which he acknowledges and accepts without restriction, undertaking to refer to it systematically when each connection.
You are invited to consult these General Conditions of Use each time you visit the Site and no longer access the Site and use its services if you do not agree with the new applicable version.
Definitions :
The terms and expressions used in the General Conditions of Use with a capital letter have the meaning indicated below:- « CGU “: refers to these general conditions of use;
- « Content »: designates all the information made available to Users by Vintega SAS;
- « Personal data ": refers to any information relating to an identified or identifiable natural person that the User recorded when registering for the Services offered by Vintega SAS (namely access to an interface allowing the purchase and sale of second-hand bags main) and/or provided in connection with the use of the Services;
- « ID »: covers the information necessary to identify a User on the Site to access the Service;
- « Hyperlink “: designates the referencing system materialized by a word, an icon or a logo which allows a mouse click to move from one document to another on the Site or from a page of a website to the page of another website. Vintega SAS cannot be responsible for the Content of the sites to which the hypertext links refer;
- « Password »: refers to confidential information, which the User must keep secret, allowing him, used in conjunction with his Identifier, to prove his identity and to access the Service;
- « Site »: refers to the website made available to the User via the Internet at the URL address https://vintega.fr
- « Product ": means the Products likely to be the subject of a purchase or sale by the User on the Site
- « Prohibited Product »: this is an infringing, prohibited or non-compliant product, which means Products contrary to good morals or unauthorized under legislative, regulatory or contractual provisions. He [items]This concerns in particular Products which are unauthorized copies and which constitute counterfeit products within the meaning of the Intellectual Property Code or which are sold in violation of selective or exclusive distribution networks;
- « Compliant Products “: means the Products which are Conform to the description which is made by the User or by the Vintega expert during the purchase or sale on the Site. And is authentic.
- « User “: designates the individual or professional, using the services offered by Vintega SAS through the Site.
- « Seller »: means a Member making a request to sell a Product on the Site via the form available on the Site.
- « Buyer »: means a Member who has indicated his acceptance of the offer and his willingness to purchase a product and/or service on the Site.
- « Member »: Means in the singular or plural a Seller or a Buyer likely to use the Site after acceptance of the General Conditions. Any Member [items]undertakes to provide accurate information regarding his identity, address and other data necessary for access to the Site and to update any modification concerning this information. To access the benefits of the Site, any Member must be at least 18 years old.
- « Expertise ": means the service made available by Vintega.fr, in particular with the assistance of external partners, making it possible to ascertain that the Product is not a Prohibited Product to describe the object in accordance with its real appearance and to set its estimate. This service is included in the commission received by Vintega SAS.
- « Price “: means the price offered by Vintega SAS for the purchase or sale of a product on the Site, and validated by the Seller or the Buyer.
- « Product sheet »: refers to the Product description sheet, posted on the Site by Vintega SAS. This sheet is entirely written by the Vintega team in charge of the sale.
- « Commercial offers »: means the sale price proposed by Vintega in response to the sale request issued by a Seller. This commercial offer is kept confidential, only the Seller is informed.
- « Transaction Price »: means the total price of the Product payable by the Buyer, including, in addition to the Sale Price of the Product, the shipping costs.
- « Catalogue “: means all the items offered for sale on the Site.
Object :
The purpose of the T&Cs is to define the terms and conditions under which, on the one hand, Vintega SAS makes the Site and the services available on the Site available to its Users and, on the other hand, the manner in which the User accesses the Site and uses said services.Any connection and/or access to the Site implies full and unconditional acceptance, acceptance and compliance with all of the terms of the T&Cs by the User.
The User acknowledges having read all the T&Cs stated and declares to accept them without reservation. He also acknowledges having the capacity to conclude.
The T&Cs will prevail over any other conditions appearing in any other document, unless expressly waived in writing. In the event that the User does not wish to accept all or part of the T&Cs, he is asked to renounce all use of the Service.
Article 1 – Obligations of Vintega:
1.1 Vintega SAS [items]undertakes to make available to Buyers on the Vintega.fr Site its sales proposals for the Products in its Catalogue. Vintega SAS undertakes to make its repurchase service available to Sellers, allowing Sellers to send a sale request using the sales form available on the Site. Following processing of the sales request, Vintega SAS reserves the right to respond to the Seller with a Commercial Offer within a period not exceeding 48 (forty-eight) hours.
1.2 Vintega SAS [items]undertakes to assess all of its Products offered for sale on the Site, guaranteeing the conformity of all of the Products. Vintega SAS receives, for this purpose, a mandate from the Seller to appraise the Product subject to the sale request. Vintega SAS reserves the right to assess the Products by its own teams, and by using the services of partner experts.
1.3 Vintega SAS reserves the right to accept or refuse any sales request made by a Seller through the Site.
1.4 Vintega SAS may, in certain cases, be the owner of the Products offered for sale on the Site.
1.5 Vintega SAS cannot guarantee to the Seller that the Product will not be returned following a physical appraisal of the product or by the application of its right of withdrawal.
1.6 In the event of non-compliance by a Member with the General Conditions of Use of the Site as set out herein, Vintega SAS reserves the right at any time to withdraw the Product concerned from sale, to suspend the Member's account and to block the sums appearing therein until the existing dispute is closed.
1.7 Vintega SAS undertakes to keep confidential the personal data concerning Members, Sellers and Buyers, and never to communicate them to third parties, in particular to other Members, except in the event of an express request from the judicial or regulatory authorities, in particular in the event of detection of a possible criminal offence.
1.8 The information and/or documents appearing on this Site and/or accessible through this Site come from sources considered to be reliable. Consequently, the use of the information and Content available on the entire Site cannot in any way engage the liability of Vintega.fr, in any capacity whatsoever. The User is solely responsible for the proper use, with discernment and wit, of the information made available to him on the Site. The information and/or documents available on this site may be modified at any time, and may have been updated. In particular, they may have been updated between the time of their download and the time when the user becomes aware of them. Vintega SAS [items]nevertheless undertakes to put in place all necessary means to guarantee the security and confidentiality of the Personal Data transmitted. The User is informed that one or more cookies, not containing any Personal Data, may be placed on their hard drive in order to ensure their identification.
Article 2 – Obligations of members
2.1 In [items]registering with Vintega.fr, the Member has a unique identifier and a strictly personal nominative access code, which he [items]undertakes to keep confidential. The registered Member is the only one authorized to use the Site using the identifier and the personal access code. Member [items]undertakes not to offer any other person access to the Site under his identity or nickname. In the event that he becomes aware that another person is accessing it, the Member will inform Vintega SAS without delay and confirm this information by mail.
2.2 The Member [items]undertakes not to use an identifier that infringes the rights of a third party. The Member will not adopt, for example, an identifier infringing an intellectual property right, a registered trademark, a company name or any directly or indirectly nominative data.
2.3 The Member [items]undertakes not to create or use accounts other than the one initially created, whether under its own identity or that of third parties. Any exception to this rule must be the subject of an explicit request from the Member and express and specific authorization from Vintega.fr. Creating or using new accounts under one's own identity or that of third parties without having requested and obtained authorization from Vintega.fr may result in the immediate suspension of the Member's accounts and all associated services.
2.4 In the event of a dispute between the Members, the parties agree that the production by Vintega.fr of the recordings on the servers of Vintega SAS of the use of the Site and in particular of the Member's nominative access codes shall prevail between the parties.
2.5 The Member [items]It is prohibited to offer for sale, leave for sale or purchase, directly or indirectly, Prohibited Products.
2.6 The Member [items]'prohibited in particular from putting for sale and/or purchasing, directly or indirectly, Prohibited Products, as well as from using information to which it would have access through the Site in the event that it notices the online offer of such Products.
2.7 Vintega SAS reserves the right to immediately suspend the Member's account and to bring to the attention of the competent authorities any purchase, any offer to sell, or any attempt to offer to sell on the Prohibited Products Site.
2.8 The User acknowledges knowing the limitations and constraints specific to the Internet network and, as such, acknowledges in particular the impossibility of a total guarantee of the security of data exchanges. Vintega SAS cannot be held liable for damages resulting from the transmission of any information, including that of its Username and/or Password, via the Service.
2.9 The User [items]undertakes, in general, to respect all regulations in force in France and Europe.
Article 3 – Sales process:
3.1 If the Seller accepts the conditions of sale, he returns by email a confirmation of the acceptance of the conditions of sale proposed by Vintega SAS. The sales mandate or sales contract will be signed and made available to VIntega SAS when the product is finally made available by the Seller.
Within 48 (forty-eight) hours of acceptance of the commercial proposal, Vintega SAS initiates the removal of the object by a specialized carrier. The Seller receives an email from the carrier with the packing slip to paste and an electronic link to plan the removal of the object on the date and at the place of his choice. The costs of transporting the object from the Seller to Vintega SAS are prepaid by Vintega SAS. The Seller will deliver the package to the carrier upon collection, as well as the signed sales mandate confirming the conditions previously accepted by email. He may also send it by his own means as soon as possible to the address of Vintega SAS, located at STATION F, 5 Parvis Alan Turing, Paris 75013.
3.2 The Seller may also refuse to entrust the Product after the Commercial Offer from Vintega SAS. In this case, the process [items]Stop here, knowing that the first examination carried out remains free.
3.3 Upon receipt of the Product, Vintega physically examines (in person) the Product and confirms its estimate and the conditions of sale of the Product offered by Vintega. At the end of the Expertise procedure, a Certificate is issued guaranteeing that the Product is not counterfeit and complies with the description provided by the Seller. Failing this, the Product considered to be in dispute will be returned to the Seller, at its expense.
3.4 The guarantee of authenticity is part of Vintega's identity. The resale of counterfeits is strictly prohibited. Members of the Site are prohibited from carrying out transactions through the site of counterfeit or illegal products. Counterfeiting is punishable by law with three years' imprisonment and a fine of 300,000 euros.
The Seller of a counterfeit or a product subject to a sales ban will have his account immediately suspended for 6 months. In case of recidivism, his account will be suspended for 5 years.
Counterfeiting is punishable by law with three years' imprisonment and a fine of 300,000 euros.
The Seller accepts that the non-compliant product due to its condition or non-compliance not recovered by the Seller beyond a period of four months, becomes the property of Vintega SAS, which may proceed to the destruction of the product or donated to a charitable association. if possible. The Seller cannot claim any compensation.
3.5 The Seller retains full ownership of its Product until the settlement of the transaction. Until the Certificate is issued, Vintega is deemed to be mandated by the Seller to do all that is necessary for the conclusion of the transaction.
Article 4 – Obligations specific to sellers:
4.1 The Seller [items]undertakes to ensure that any offer of a Product corresponds to a material good of which it has full and complete ownership and sales capacity, available immediately and not meeting the definition of a Prohibited Product. The Seller must be in possession of the Product.
4.2 The Seller [items]undertakes to describe the Product for an Expertise according to the criteria used by Vintega in its estimate request form and to put online at least 4 photographs of the Product offered for sale. The description of the Product must correspond to its actual characteristics. The Seller will mention: the name of the product, the characteristics of the Product, its brand, its state of use according to the grid proposed by Vintega.
4.3 The Seller is solely responsible for the proper execution of the obligation to inform Vintega of the essential characteristics of the Product with a view to its first examination via the form which will be given to it. Seller [items]undertakes to carry out all validations, verifications and provide all necessary details so that the description and elements of the form are accurate and do not mislead. This first examination does not bind Vintega in any way. Indeed, in the event of an error or inaccuracy in the description, and following the Expertise established visually, Vintega may offer a selling price different from that resulting from the first examination of the Product. No complaint from the Seller will be admissible in this regard to Vintega.
4.4 The Seller [items]undertakes to confirm or deny its commercial sale offer. In any case, the Seller can no longer withdraw once he has accepted the offer sent by Vintega.
4.5 Additional Obligations of Professional Sellers:
4.5.1 The Seller, acting in a professional capacity, must [items]identify with Vintega in this capacity. Vintega reserves the right not to contract with a professional Seller.
4.5.2 Vintega reminds the Seller acting in a professional capacity of his obligation to respect the laws and regulations relating to the exercise of a commercial distance selling activity in a professional capacity. In particular, he must [items]ensure its reporting obligations of a social or tax nature. The Seller will comply with the regulations on waste electronic and electrical equipment, the guarantee of conformity and commercial guarantees.
Article 5 – Specific obligations to buyers:
Note that some items such as exotic skins, precious metals, etc. cannot be shipped to certain countries. It is the responsibility of the Buyer to inquire with the customs services of his country.
Delivery is made by a carrier approved by Vintega SAS. The Buyer undertakes to carefully fill in the delivery address at the time of the order, specify the preferred delivery times and indicate a telephone or mobile number.
Vintega SAS and the carrier cannot be held responsible in the event of an impossibility of delivery due to an inaccuracy of the delivery address.
5.1 Vintega SAS may be required, on an exceptional basis and with the aim of combating possible fraud, to carry out a validation of the Buyer's identity. Failure to provide the information required by Vintega.fr as part of identity validation, Vintega.fr may cancel the Transaction operated by the Buyer.
5.2 The Buyer [items]undertakes to respect all laws and regulations relating to the acquisition of goods of all kinds. Likewise, the Buyer is warned that he may be required by the Administration to pay VAT and customs duties when purchasing Products from Sellers located outside the European Union.
5.3 In the event of non-payment following fraudulent use of a means of payment, Vintega SAS will charge the Buyer administrative fees. The Member authorizes Vintega.fr to collect the amount of the unpaid amount, plus administrative fees, from the Member's account.
5.6 When a Buyer purchases a Product, the validation of the purchase is only effective when the Buyer makes payment by secure electronic payment directly on the Vintega.fr website.
The sale is deemed to have taken place when Vintega SAS acknowledges receipt and collection of the full Transaction Price paid by the Buyer; payment of the Transaction Price by the Buyer to Vintega SAS constitutes agreement to the Seller's offer. The Buyer acknowledges that his acceptance of the offer is made in consideration of the description of the Product subject to the sale subject to the condition precedent of the issuance of the Certificate of Expertise, and that it constitutes a firm commitment to contract with the Seller at the defined conditions. The Product will then be dispatched.
5.7 The Vintega.fr Site is solely responsible for the proper execution of the obligation to deliver the ordered Product. Vintega.fr [items]undertakes to send, at the buyer's expense, the Product carefully packaged.
Articles 6 – Complaints and right of withdrawal and mediation:
6.1 Complaints:
Any complaint relating to a Product, which [items]proves to be non-compliant with the description must be presented, within a maximum period of 14|Icon (fourteen) clear days from receipt by the Buyer, to the competent services of Vintega.fr by email or registered letter with acknowledgment of receipt. The complaint must be detailed and clearly indicate the reasons for the dissatisfaction. Vintega.fr [items]undertakes to deal as quickly as possible and on a case-by-case basis with any complaint brought to its attention and with the aim of best satisfying the interests of the Member. Members will act with all necessary diligence to properly resolve the complaint. They must cooperate with Vintega.fr services and provide it with the supporting documents necessary to process the complaint. They [items]undertake to respect the procedures for processing complaints established below or communicated by Vintega SAS. In the event of non-compliance with these terms, the complaint will not be processed.
6.2 Non receipt of the order:
6.2.1 The Buyer [items]undertakes to wait a period of one week after Notification of shipment of the Product to file a complaint with Vintega.fr in the event of non-receipt, total or partial, of the Product.
6.2.2 A complaint of total non-receipt of the Product ordered, deemed justified by Vintega SAS, entails, except fraud, the reimbursement of the Buyer.
6.3 Lack of conformity:
6.3.1 The conclusion of the sale is subject to the issuance of a Certificate by Vintega SAS, noting that the good is not a Counterfeit or non-compliant Product.
6.3.2 If Vintega SAS finds the lack of conformity of the Product or its non-conformity, the sale will be canceled immediately. It is up to the Seller, in the event that he contests the assessment of Vintega SAS, to return to it all documents in his possession likely to demonstrate his good faith. Vintega SAS for its part will be authorized to address any separate complaint concerning it.
6.4 Right of withdrawal:
The non-professional Buyer has a Right of withdrawal for purchases made online if their order was made within the European Union. The regulatory model of withdrawal form (Decree No. 2016-884 of June 29 2016) is available, downloadable and printable on the Site. The right of withdrawal can only be exercised within the period of 14|Icon (fourteen) clear days from receipt of the Product. The deadline expiring on a Saturday, Sunday or public or non-working holiday is extended until the first following working day. The Buyer must notify Vintega SAS of his wish within the time limits set by registered mail or by e-mail addressed to Vintega SAS in the section. In this latter scenario, Vintega SAS will immediately communicate to the Buyer an acknowledgment of receipt of the withdrawal on a durable medium. Vintega SAS will then inform the Buyer of the terms and times for returning the Product, the return transport costs being the responsibility of the Buyer.
6.5 In the event of a complaint and/or withdrawal, the Product must be returned unused and complete in the original packaging with all its accessories and documents, its labels and seals duly affixed, in packaging identical or similar to that of the shipment, and this, within a maximum period of 14|Icon (fourteen) days from sending the withdrawal. In all cases, the Product must be returned in the same condition as when it was sent. The return transport costs of the Product will then be the responsibility of the Buyer, unless it concerns a lack of conformity, these costs being then the responsibility of Vintega SAS. Any customs duties paid by the Buyer will remain his responsibility. The product presentation photos available on the Site may serve as a reference in the event of a dispute.
6.6 Approval of complaint:
6.6.1 In case of return of a Product made by the Buyer and request for reimbursement approved, subject to verification by Vintega SAS that the returned product is indeed the product delivered and that it has not been deliberately damaged , Vintega SAS will refund the Transaction Price. This refund will be made within thirty days of the date of the complaint or withdrawal.
6.6.2 When a Product is returned under the conditions provided for in these conditions by the Buyer to Vintega SAS and the Transaction Price has been returned to him under the conditions set out in chapter 8, the Buyer thereby waives all rights on the Product in question which has therefore ceased to be its property. Reimbursements set out in this article 8 [items]operate systematically by crediting the Member's account according to the conditions of use and transfer of sums which are set out in the appendix.
Article 7 – Liability:
7.1 The Seller declares and guarantees that it has the right to transfer ownership of the Product(s)[items]) ceded([items]), that he([items]) is (are) in no way already assigned([items]), later ([items]) or pledged, encumbered([items]) or more generally devolved([items]) in favor of a third party, and that the transaction it carries out is not likely to violate the rights of a third party. The Seller certifies by the conclusion of the Sales Transaction that its sale complies with the legal rules in force, in particular with regard to the Intellectual Property Code and any specific regulations. The Seller guarantees and will indemnify Vintega SAS upon first request against any damage suffered by Vintega SAS and against any liability action which may be brought against Vintega SAS on the basis of the violation of any right of a third party. In the case of serious fraud (fraudulent copying, receiving stolen goods, illegal importation, etc.), Vintega SAS will communicate all necessary information, including personal information, to the competent services responsible for repressing said fraud and offenses. Vintega SAS cannot be held responsible for the offensive, defamatory and more generally contrary to good morals and current laws of comments posted online by a Member.
7.2 Except for fault on its part, Vintega SAS cannot be held liable for any damage suffered by a Member, in particular: operating or information losses. Vintega SAS cannot be held responsible for any malfunction, breakdown, delay or interruption of access to the Internet network or for any other event due to its partners or suppliers.
7.3 Under the General Terms and Conditions of Use of the Site, Vintega SAS's liability shall be financially limited to the equivalent of the Product's selling price, except for gross negligence on its part.
Article 8 – Termination:
In the event of non-compliance by a Member with one of the following obligations: sale of infringing objects, opening of several accounts, payment fraud, attempted fraud or any other criminal offence, Vintega SAS reserves the ability to suspend the Member's access to the Site, without prejudice to compensation for any damage suffered by Vintega SAS; the Member cannot invoke in this case the costs possibly incurred by him when putting his Products online.
Article 9 – General provisions:
9.1 Vintega SAS has the right to modify these General Conditions according to the evolution of its offer and the market. Any modification will take effect immediately for online offers as soon as they are notified to Members by any means chosen by Vintega SAS. They don't [items]will not apply to transactions in progress at the time of their entry into force. Occasionally Vintega SAS may change the code, telephone number, carry out renumbering, interrupt the service for operational reasons, maintenance or in the event of an emergency or force majeure.
9.2 The Member will connect to the Site using his own telecommunications terminal equipment. Vintega SAS does not provide the Member with any material means, telephone installation, terminal or other equipment, nor software or subscription.
9.3 Personal data relating to Members are collected, recorded and stored for a period of 6 (six) years after the last transaction, not exceeding the period necessary for the purposes for which they are collected and processed, in accordance with the provisions of the Law relating to data processing, files and freedoms of January 6, 1978. Members have, in accordance with articles 34, 35 and 36 of law 78-17 of January 6, 1978 relating to data processing, files and freedoms of the right to access, query, rectify and delete information concerning them with Vintega SAS responsible for the Site. On request, the Site will inform Members at any time whether data concerning them is recorded, what this data is and Members may obtain a copy of the personal data concerning them. In the latter case, Members may be asked to pay certain fees, it being specified that the payment of these fees may not exceed the cost of reproducing the personal data. Data found to be incorrect will be corrected. To make this request, Members must go to the Site via the “Contact us” section or by mail by writing to contact@vintega.fr or by indicating their first and last names, as well as their email address.
For security reasons and to avoid any fraudulent request, this request must be accompanied by proof of identity. After processing the request, this proof will be destroyed.
9.4 In the event of force majeure, the obligations of the party prevented will be suspended, in particular in the event of: - an act or omission by the government or competent higher authorities, - blocking or failure of telecommunications networks, - insurrections, civil war, war, military operations, national or local state of emergency, fire, lightning, explosion, strike, flood, storm, act of a third party.
9.5 The invalidity of one or more clauses of the General Conditions of Use of the Site will not invalidate them.
Articles 10|Icon|11|Icon - Protection of personal data :
In compliance with article 15|Icon of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, you are reminded that personal information collected during recorded transactions is subject to automated processing. The recorded data is used to respond to the various online services offered by Vintega SAS by approving these general conditions of use, the Member agrees to said use of the data concerning him or her. The Member is also informed that his authorization will be requested regarding the transmission of said data to partner members of Vintega SAS. In all cases, within the framework of respect for data processing laws and freedoms, and in application of article 27 of law 78-17 of January 6, 1978, the Member of the Vintega.fr Site has a right of access , rectification and opposition of data concerning him directly on the website via the “Contact us” section or by mail by writing to contact@vintega.fr, indicating name, first name, email address. The Member can access information concerning him at any time and make the modifications he considers necessary from the “MY ACCOUNT” area accessible directly on the site.
Articles 11|Icon – Applicable law – Attribution of jurisdiction: